Site source : Talent BE Lieu : Brussels Brussels Société : OneSpan Détail de l'offre : the Product Support Specialist is responsible for establishing and maintaining both an internal and external knowledgebase to ensure a world class customer support service...
Site source : Talent BE Lieu : Brussels Brussels Société : OneSpan Détail de l'offre : The role is accountable for meeting the restore and resolution Service Levels for all incidents for the assigned OneSpan product(s)/services. Additionally,..
Site source : Talent BE Lieu : Brussels Brussels Société : OneSpan Détail de l'offre : to enrich their customer experience and mitigate threats today,..providing a Word Class Customer Support Experience.You will work on 2nd line cases for the assigned OneSpan product(s)/services...
Site source : Talent BE Lieu : Brussels Brussels Société : OneSpan Détail de l'offre : Always ensures protection of customer systems and information Position includes shift work and/or on-call duties Requirements Bachelors’ degree in Computer Science or Programming Certificate 3+ years’ experience in a Customer/Technical environment in a Saas environment St..
Site source : Talent BE Lieu : Brussels Brussels Société : OneSpan Détail de l'offre : 2nd line cases typically cannot be handled by the Support Analysts/Specialists (1st line)...we are looking for creative thinkers and fearless ideas that will disrupt our industry. The Product Support Specialist will be part of the OneSpan Customer Support organizati..
Site source : Talent BE Lieu : Brussels Brussels Société : OneSpan Détail de l'offre : the Technical Support Specialist is responsible for establishing and maintaining both an internal and external knowledgebase to ensure a world class customer support service...
Site source : Talent BE Lieu : Brussels Brussels Société : OneSpan Détail de l'offre : providing a Word Class Customer Support Experience. You will work on 2nd line cases for the assigned OneSpan product(s)/services...
Site source : Talent BE Lieu : Brussels Brussels Société : OneSpan Détail de l'offre : we are looking for creative thinkers and fearless ideas that will disrupt our industry. The Technical Support Specialist will be part of the OneSpan Customer Support organization,..
Site source : Talent BE Lieu : Brussels Brussels Société : OneSpan Détail de l'offre : The other 3 days can be home office.Job Duties and ResponsibilitiesDeliver World class customer support in a knowledgeable,..
Site source : Talent BE Lieu : Brussels Brussels Société : OneSpan Détail de l'offre : courteous and responsive way Investigate and diagnose tickets to obtain resolution as quickly as possible Verify resolution with customers and resolve assigned tickets Document troubleshooting steps and resolution details Know when to include the Incident Manage..
